13:17 - Narrative

Moran Nakar, Israel

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One morning Tali, a single mom from Bat Yam, finds out her account is blocked. The kindergarten payment fell through, and her girl is banned. Tali is blocked – she can’t even afford a snack to her daughter. She goes on a grueling journey of phone calls with different call center representatives. When she fails her attempt to remove the block and retrieve her money, she decides to go there herself. She boards a bus with her daughter to fight for her honor.